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 Privacy Policy

MEXICAN CONNEXION seeks to establish trusting relationships with its customers based on respect for personal identity and information through the use of fair information practices. This privacy statement covers the site www.mexicanconnexion.com. Because we want to demonstrate our commitment to our users' privacy, we have agreed to disclose our information practices and privacy practices.

If users have questions or concerns regarding this statement, they should contact John F. Etchberger using our Contact Us form


Information Collection and Use

MEXICAN CONNEXION is the sole owner of the information that it collects from the users of our Web site.We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Profile: We store information that we collect to create a profile of our users. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to direct pertinent marketing promotions to them. We do not share your profile with other third parties.


Communications from the Site:

Special Offers and Updates:
Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Service Announcements:
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Users may opt-out of these communications.

Customer Service: We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Sharing: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

We DO NOT Share Personal Information with Third Parties other than as required above.

Third Party Intermediaries: We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions: In the event MEXICAN CONNEXION goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Choice/Opt-out:
Our users are given the opportunity to "opt-out" of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by contacting us via our Contact Us form.

 

Links: Our Web site may contain links to other sites. Please be aware that we, MEXICAN CONNEXION, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Tell-A-Friend: If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. MEXICAN CONNEXION will automatically send the friend a one-time email inviting them to visit the site. MEXICAN CONNEXION stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.  The friend may contact MEXICAN CONNEXION via our Contact Us form to request the removal of this information from our database.

Security: This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When we ask users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user' information, not just the sensitive information mentioned above, is restricted in our offices.

If users have any questions about the security at our Web site, users can send an email via our Contact Us form.

Correcting/Updating/Deleting/Deactivating Personal Information
: If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing us  via our Contact Us form


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